+63 (32) 2631700
Your Offshore Partner
PacificTel
Pacific Outsource Teleservices
is part of JCS Marketing Services a leading Philippine-based provider of high performance lead generation and telemarketing services. We help companies of all sizes to lower their cost of acquisition, increase sales, and build longer, stronger as well as more profitable customer relationships.
Our Expertise
Appointment Setting
is one of the cornerstones of acquiring new business. Face-to-face meetings enable sales executives to achieve higher conversion rates, especially for complex products or solutions. Our agents have years of appointment setting experience and are experts in dealing with and overcoming gatekeepers. Pacific Outsource Teleservices' appointment scheduling services are designed to generate a maximum number of face-to-face meetings with the appropriate decision-makers based on the specific parameters that you provide.
Telemarketing
In almost every sales process communication between the seller and the prospective buyer has to happen. As a leading telemarketing firm, we understand sales. We know what it takes to make this contact as efficient and productive as possible. Our telemarketing services are designed to help you achieve maximum sales at the lowest cost of acquisition.
Lead Generation
The success of any organization is highly dependent on a steady stream of qualified leads. Our lead generation services are designed to help our clients build sales pipelines that deliver a strong, measurable ROI. Before getting started on any lead generation campaign, we assign a dedicated team of experienced and skilled lead generation experts to the project. Next, we get to know your business. By the time we start making calls for you we have an in-depth understanding of your company and are able to professionally represent your organization and deliver the results that we set out to achieve.
Data Verification and Data Entry
Customer information is one of the most valuable assets a company owns. Corporations worldwide spend a significant amount of their marketing budgets to acquire strategically important customer, prospect and other business-related data. Industry statistics show that B2C data perishes at an average rate of 1–2% per month while B2B data, on the other hand, deteriorates at a rate of 1–2% per week. Our data verification and data entry services assist companies in maintaining the highest possible level of data accuracy and immediacy. This is essential for the most successful execution of any data-driven direct marketing, CRM or data warehousing initiative. To accomplish this, we incorporate a five-phased data verification/update approach utilizing multiple online and offline resources.
Inbound Customer Service and
Chat Support
A lot of companies do not have enough time and resources to maintain top-notch customer service and support services. Some want to focus more on creating excellent products and services, and so allotting time for customer service becomes secondary.
There are companies that do not have enough employees dedicated for the sole purpose of serving their customers’ after-service or after-purchase needs. These businesses may do well for a while, but over time, as their clients and patrons increase, service may become bad enough for their customers to switch to a competitor brand in search of better customer support.
Operation Hours
Mondays-Fridays 9:00a.m to 6:00p.m
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